Benchmarking
"Benchmarking" is an effective business tool in helping any company understand their market. IntelliConnection can help any business profile their market using surveys. Surveys are a useful tool to understand the attitudes of customers towards your company's products and services.
According to researchers from the London Business School and Duke University, people respond differently when they speak an answer to a question as opposed to typing an answer out online. Speaking an answer activates a different mental representation than typing, and can function differently when later expressing attitudes and behaviors. Thus, when assessing attitude, it is more useful to conduct surveys over the telephone.
IntelliConnection Surveys
IntelliConnection agents will interview every prospect contacted and ask the right series of questions ensuring accurate responses. We use the best phone techniques to ensure effective representation. Our agents are extremely courteous, very organized, and well trained to tackle any interviewee. IntelliConnection telemarketing and interviewing skills will always results in a positive image for your company.
We offer multiple types of surveying options and capabilities with detailed reporting and statistics. Our surveys are 100% branded to your organization’s goals and efforts. Formats for conducting surveys include:
- Web based surveys
- Telephone surveys
- Email surveys
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Interested in learning more about IntelliConnection’s solutions?